Db9999 Terms & Conditions

1General Terms

Db9999 (hereinafter referred to as "the Platform" or "we") is an online betting and gaming platform operating under a license from the Curaçao Gaming Authority. These Terms & Conditions apply to the db9999 website, mobile app, and all associated services.

These terms apply to all users in Bangladesh. By using db9999, you confirm that you have read, understood, and agreed to abide by these rules. In the event of any dispute, the English version shall be considered final.

Applicability

• These terms apply to all services and products offered by db9999.
• Separate additional terms may apply to specific games or promotions.
• In the event of a conflict between additional terms and the general terms, the additional terms shall prevail.
• Db9999's Privacy Policy forms an integral part of these terms and conditions.

2Account Registration & Eligibility

To open an account with db9999, you must meet the eligibility criteria listed below. db9999 is under no obligation to accept or maintain an account that does not satisfy these requirements.

Registration Eligibility

• Age: You must be at least 18 years old to open an account.
• One Account: Only one account is permitted per person, household, address, or device.
• Accurate Information: All information provided at the time of registration must be accurate and up to date.
• Legal Capacity: You must be legally capable of entering into a binding contract.

KYC Verification Process

Db9999 follows international KYC (Know Your Customer) standards to prevent Money Laundering. The following documents may be required before withdrawal or after a certain deposit threshold is reached:

3Deposits & Withdrawals

Db9999 supports the most popular mobile banking methods in Bangladesh. All financial transactions are secured with 256-bit SSL encryption.

Deposit Rules

• Minimum Deposit: ৳500
• Maximum single deposit: ৳1,00,000
• Deposits are typically credited to your account within 30 seconds to 5 minutes.
• Deposits must be made from a payment account registered in your own name.
• Deposits made through third parties will be cancelled and returned.

Withdrawal Rules

• Minimum withdrawal: ৳500
• Maximum daily withdrawal: ৳5,00,000
• Standard processing time: 15 minutes to 24 hours.
• KYC verification is mandatory before your first withdrawal.
• Withdrawals can only be made via the same method used for the original deposit.

4Bonuses & Promotions

Db9999 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms that must be met. db9999 maintains a zero-tolerance policy against bonus abuse.

General Bonus Terms

• Wagering Requirements: Bonus amounts typically require a wagering rollover of 10x to 30x (refer to the specific bonus terms for details).
• Duration: Wagering must be completed within 30 days of receiving the bonus.
• Game Restrictions: Some games may not qualify for bonus wagering.
• Maximum Bet: A maximum stake per bet may apply while a bonus is active.
• One Bonus: Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.

5Betting Rules

The following rules apply to all betting activity on db9999 across cricket, football, live betting, and all Sports Betting categories.

Bet Acceptance & Cancellation Policy

• Once a bet has been fully confirmed, it cannot be cancelled.
• If an event is cancelled or abandoned mid-way, all related bets will be considered void and stakes will be refunded.
• Db9999 reserves the right to void bets placed at clearly erroneous odds.
• Db9999 is not liable for bets that fail to register during live betting due to internet connectivity issues.

Maximum Win Limit

6Prohibited Activities

The following activities are strictly prohibited on db9999. Any violation will result in immediate account suspension and all balances may be forfeited.

• Multiple Accounts: Opening or operating multiple accounts under the same identity.
• Identity Fraud: Creating an account with false information or using another person's identity.
• Money Laundering: Using db9999 to conceal the proceeds of illegal activity.
• Bonus Abuse: Using fraudulent methods to obtain bonuses.
• Software Manipulation: Use of bots, scripts, or automation software.
• Match Fixing: Participating in any form of match manipulation.
• Third-Party Payments: Depositing or withdrawing using someone else's payment account.
• Account Sharing: Allowing another person to use your account.

7Account Suspension & Closure

Db9999 reserves the right to suspend or permanently close any account without prior notice, for any reason, including but not limited to violations of these rules.

Voluntary Account Closure

You can request account closure at any time by emailing support@db9999.co or via live chat. Please withdraw any remaining balance before closing your account.

8Privacy & Data Protection

Db9999 takes the protection of your personal data very seriously. To learn more about how we collect, use, and store your information, please visit our Privacy Policy View page.

• Your personal information is never sold.
• Information is only shared with third parties when required by law.
• All data is protected by 256-bit SSL encryption.
• You have the right to request access to, correction of, or deletion of your data.

9Responsible Gaming

Db9999 is firmly committed to responsible betting. We want every user on our platform to play safely and enjoy the experience. To support this, we provide a range of protective tools.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a maximum loss limit for a given period.
• Session Limit: Set a limit on how long you play in a single session.
• Cooling-Off: Take a break for anywhere between 1 day and 6 weeks.
• Self-Exclusion: Block your account for a period of 6 months to 5 years.

If you experience any issues with betting, contact our 24/7 support team or Responsible Gaming page for full details.

10Limitation of Liability

Db9999 accepts no liability for the following:

• Bets that fail to register or are voided due to loss of internet connection.
• Issues caused by third-party software or services.
• Temporary service interruption due to unexpected technical issues.
• Account compromise resulting from the user's own negligence or failure to maintain security.
• Indirect, incidental, or consequential damages.

11Changes to Terms

Db9999 reserves the right to modify these Terms & Conditions, in whole or in part, at any time. For significant changes, we will make reasonable efforts to notify you via your registered email or through a notice on the platform.

• Continued use of the platform after any changes have been made constitutes acceptance of the updated terms.
• The date of the most recent update to these terms will always be displayed at the top of this page under "Last Updated".
• If you do not agree to the updated terms, you will have the option to close your account and withdraw your balance.

12Contact

If you have any questions or complaints regarding these terms and conditions, please get in touch with us. Our support team is available 24/7 to assist you.